FREE Sunglasses | Orders $200+
($99 Value)
Not thrilled.
"My bag arrived without a shoulder strap. I took the time to email support, they in turn asked for a picture of the bag (?) Not sure how the picture would help them understand there was NO STRAP. I never heard back after sending the picture. I put a strap from on old bag on the new one. Pretty lame customer service on a pricey item!!!"
